Contact Information

Here at Princess Jewelry, we welcome any questions or feedback you may have. You may reach us using any of the methods below.
For the fastest answer, read our frequently asked questions page (FAQ).

Call Us Email Us Visit Us
(952) 435-8528 or
1-877-4YesIDo
Hours:
M-F 10AM - 6PM CT (Central Time)
Sat 10AM - 2PM CT (Central Time)
Sun Closed


Time Zone: CT - (USA Central Time)
Customer Service
CustomerService@princessjewelry.com

Returns and Exchanges
RMA@princessjewelry.com
 Get Directions to Us

Princess Jewelry
1298 County Road 42 West
Burnsville, MN 55337-4431

About Us

Princess Jewelers has been a family-owned retailer since 1985 in Minnesota. In 2000, we began to diversify our business and expanded online. We still have a retail location for our customer base and now sell online to reach to customers located outside of Minnesota. The Princess Jewelers Corporation continues to prides itself on quality, design and service. With our unique selection both in-store and online, we bring to our customer exclusive jewelry. We have an extensive history on custom design jewelry as well as exclusive pieces. If you feel you would like something custom designed, give us a call and we would be happy to guide you through this process. For more about us, click here.

FREE SHIPPING FREE ENGRAVING 30-DAY RETURN LIFETIME WARRANTEE
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Contact Us
(952) 435-8528 or
1-888-4YesIDo
CustomerService@EngagementRing.com
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Free Shipping

EngagementRing.com is pleased to offer Free UPS Ground Shipping in the United States of America for the purchase of a wedding band from EngagementRing.com.

To take advantage of this service during the ordering process, select "USA Free Ground" from our shipping options. We offer "USA Military-APO/FPO Free" shipping to our US Military Bases and Installations. All packages sent to US Military Bases and Installations are sent by the United States Postal Service (USPS).

We also offer other shipping options to meet your needs. Please choose an appropriate service level available to your area.

All of EngagementRing.com shipments are insured and require a signature for delivery.

If you have any questions, please contact us at:
(888) 4-YES-I-DO or (888) 493-7436, or (952) 892-1700
M-F 10AM - 6PM CT (Central Time)
Sat 10AM - 2PM CT (Central Time)
Sun Closed

You may also email us at: CustomerService@EngagementRing.com

Free Engraving Policy

EngagementRing.com offers Free Engraving at the time of every purchase of a wedding band or engagement ring from EngagementRing.com.

Note: All engravings are on the "inside" of the band. Please limit the number of characters (including spaces) to under 50. All free engravings will be provided in standard script (combination upper/lower case) or Roman [BLOCK] (all upper case), unless specified.

We will do our best to accommodate your engraving requests. However, some of our ring styles may not be suitable for engraving as requested.
More information on engraving.

Our Guarantee

  • EngagementRing.com offers a Money Back Guarantee if for any reason you are not fully satisfied with your purchase.
  • All of our rings have a lifetime warranty against any manufacturing and workmanship defects.
  • At EngagementRing.com, no purchase is complete until you are 100% satisfied.
If for any reason you decide not to keep your wedding bands, you can return them to us within thirty (30) days from the original date of shipping for a full refund of the purchase price (shipping charges are non refundable).

To better serve you, we generate a pre-filled Return Material Authorizations (RMA) for all returned items.

If you have any questions, please contact us at:
(888) 4-YES-I-DO or (888) 493-7436, or (952) 892-1700
M-F 10AM - 6PM CT (Central Time)
Sat 10AM - 2PM CT (Central Time)
Sun Closed

You may also email us at: RMA@EngagementRing.com

More information on our Guarantee policy.

Lifetime Warranty

All rings purchased from EngagementRing.com are warranted for the life of the wedding bands. All wedding rings are genuine, authentic, and of consistent high quality and value materials. Wedding rings are solid 14Kt gold, 18Kt gold, palladium, and platinum. We do not sell any gold plated, hollow, or costume jewelry.

EngagementRing.com warrants the original purchaser, that any item purchased from our company will be free from defects in materials, components, or workmanship for the life of the ring. We agree to either repair any such defects or replace the item(s), at no cost (excluding shipping) to the purchaser.

This life-time warranty covers defects in manufacturing only, and expressly excludes coverage for excessive wear and tear, physical or accidental abuse, loss and theft. This warranty is valid only for wedding rings and other jewelry at EngagementRing.com, including but not limited too; men's wedding bands, diamond wedding rings, diamond anniversary rings, and eternity bands. Improper repairs or warranty services performed by someone other than WedddingBands.com will render this warranty null and void.

Should you have additional questions and would like to speak with a Customer Service agent, call us at (888) 4-YES-I-DO or (888) 493-7436, or (952) 892-1700 or email us at CustomerService@EngagementRing.com